Privacy Policy
Last Updated: January 21, 2025
Introduction
Welcome to ReflectBay. We understand the importance of your privacy and treat your personal information with care and respect. This privacy policy explains how we collect, use, and protect your data.
Information We Collect
Personal Information
- Email address (for account creation and communication)
- App usage data and preferences
- Subscription status and payment information (processed securely through Apple App Store and Google Play Store)
Usage Data
We collect anonymous usage data to improve our service, including:
- App interaction patterns
- Feature usage statistics
- Error and crash reports
- Performance metrics
Mental Wellness Data
- Journal entries, mood tracking, and other self-reflection data
- This information is stored securely and used only to provide you with personalized services
How We Use Your Information
We use your information to:
- Provide and improve ReflectBay services
- Process your subscription
- Send important updates about the app
- Analyze app performance and user experience
- Fix technical issues and improve app stability
Data Protection
Your mental wellness data is:
- Encrypted during transmission and storage
- Never sold to third parties
- Accessible only to you and necessary service providers
- Stored on secure servers with industry-standard protection
Third-Party Services
We work with trusted partners for:
- Payment processing (Apple App Store, Google Play Store)
- Analytics tools (anonymized data only)
- Crash reporting
- Cloud storage
These services have their own privacy policies and security measures.
Your Rights
You can:
- Access your personal data
- Request data deletion
- Cancel your subscription
- Opt-out of non-essential data collection
Contact us to exercise these rights.
Contact Information
For privacy-related questions:
Email: hello@reflectbay.com
Changes to This Policy
We'll notify you of significant changes to this policy through the app or email.
Children's Privacy
ReflectBay is not intended for users under 13 years of age. We do not knowingly collect data from children under 13.